Fees and payments
Fees for our planning products and services are communicated before work begins. Payment details, timelines, and any staged milestones are shared in writing so that you can decide whether to proceed.
Changes and cancellations
You may request changes to the scope of work; we will outline any adjustments in fees and timing. If you choose to cancel, our Return Policy explains how we handle partial work and related credits.
Limitations
Our itineraries are recommendations based on research and experience. We cannot control third-party services, weather, transportation availability, or other external factors that may affect your trip, and we are not liable for such changes, to the extent permitted by applicable law in the United States.